ACCOUNT DELETION
Delete your AI Twin account.
Closing your account gives you seven days to change your mind, then erases your memories, workspaces and account. Voice recordings and the raw text of voice notes are not yet removed with them, and we are changing that. Your export is emailed to you first, and you get a receipt.
In the app.
- Open AI Twin and go to Settings.
- Find the section for closing your account.
- Choose to export first if you want a copy.
- Confirm closing your account.
You have 7 days to change your mind. You can cancel the closure during that time.
Your emailed export download link lasts 7 days.
If your trial ends, export and close stay open. Always.
By email.
If you cannot sign in, email hello@ai-twin.co.uk from your account's email address. Use the subject 'Delete my account'.
What is erased and what is not yet.
Closing your account gives you seven days to change your mind, then erases your memories, workspaces and account. Voice recordings and the raw text of voice notes are not yet removed with them, and we are changing that. Your export is emailed to you first, and you get a receipt.
Operational backups roll off automatically.
Subscriptions.
Closing your account does not cancel a subscription bought through Apple or Google. Cancel it in that store's subscription settings.