ACCESSIBILITY

Accessibility

What we aim for, where we are, and how to tell us it is not working.

Version 1.0. Effective 1 September 2026.

What we aim for

We build ai-twin.co.uk and AI Twin to meet WCAG 2.2 at level AA. That means the site works with a keyboard alone, works with a screen reader, has visible focus, meets contrast standards, and respects your reduced-motion setting.

Where we are today

The website meets that standard for heading structure, alternative text, keyboard operation, visible focus and contrast.

Two things are not there yet and we are fixing them:

  • On our translated pages, the navigation and footer are still in English and are not marked up as English, so a screen reader following the page language will pronounce them wrongly.
  • Five of our translated pages use a fallback font for their script rather than one we have chosen.

Tell us

If anything on the site or in the product does not work for you, email hello@ai-twin.co.uk. Say what you were trying to do and what happened. We reply within two working days, and accessibility problems go to the front of the queue.

Formats

If you need anything on this site in another format, ask and we will do our best to provide it.

Change log

  • 1 September 2026. First published. WCAG 2.2 AA target and current gaps.

AI Twin Limited is a private company registered in Scotland, company number SC866947. Registered office: 272 Bath Street, Glasgow, G2 4JR. Registered with the Information Commissioner's Office, registration ZC044489.